1. Click on “Buy your ticket online” or the “Tickets” button.

2. Choose the kind of pass or ticket you would like to buy. Reduced price passes or tickets must be picked up at the ticket office after showing a supporting document. Full price passes or tickets will be e-mailed to you after buying and/or downloading them on the Arles2019 app, available free for iOS and Android.

3. Indicate the desired quantity and add the item(s) to the basket.

4. If you’ve finished shopping, click first on “See my basket”, then on “Finalize my order”.

5. If you already have an account on the Rencontres d’Arles website, log in. If not, you must create one.

6. Agree to the General Terms of Sale by ticking the box and click on “Validate”.

7. Pay online. Please note: The tickets may take several minutes to arrive. If they take too long, you can ask one of the festival’s ticket desks to give you a duplicate. Just show your proof of payment to a member of staff.

8. The ARLES 2019 app (free and available on iOS and Android) allows you to save time by showing your tickets at the exhibitions’ entrance. To do that, install and open the app, log-in with the user name and password you used when buying your tickets online and find your purchases in “My tickets”.

1. Download the free ARLES 2019 app from the App Store (iOS) or Play Store (Android).

2. If you already have an account on the Rencontres d’Arles website, log-in. Otherwise, you may “Create an account” or “Continue without logging-in”.

3. Click on “My tickets” on the homepage or any time via the “my tickets” tab in the menu.

4. Choose the kind of pass or ticket you would like to buy. Reduced price passes or tickets must be picked up at the ticket office after showing a supporting document. Full price passes and tickets are immediately available in the “My tickets” tab.

5. Indicate the desired quantity and add the item(s) to the basket.

6. If you’ve finished shopping, click first on “See my basket”, then on “Finalize my order”.

7. Agree to the General Terms of Sale by ticking the box and click on “Validate”.

8. Pay online.

9. Then you can retrieve and show your e-tickets with the app in the “My tickets” section accessible on the menu, homepage or “Tickets” icon.
If you have the slightest issue, feel free to request a duplicate from one of the ticket desks. Just show the staff your proof of payment.