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ONLINE TICKETING
INSTRUCTIONS

Buy your tickets
at rencontres-arles.com

1. Click on “Buy your ticket online” or “Box office”

2. Select the ticket you’d like. Reduced rate passes must be picked up at the box office (or at the entrances of the exhibition sites Croisière and Mécanique Générale), upon presentation of substantiating documents dated to less than three months.

Full price tickets are sent directly to your mailbox after purchase and downloadable from the Arles2021 app, free for iOS and Android.

3. Select the desired quantity and add it to the shopping cart.

4. If you do not wish to purchase other items, click on “View my shopping cart.”

5. Select the dates of your visit. For the purchase of a 4-Day Pass, you must select a minimum of 2 days. For the purchase of a Day Pass, select your date of choice. The selected dates can be changed up until the day of your arrival via the site or the application Arles2021.

Click on “complete my order.”

6. If you already have an account on the Rencontres d’Arles’ website, enter your login details. If not, create them.

7. Accept the General Terms and Conditions of Sale by checking the relevant box then click on “Confirm my order.”

8. Proceed with online payment. Note: tickets may take a few minutes to arrive. If reception time is too long, go to one of the festival box offices to have another one issued.  To do this, all you need is to show proof of payment to a sales representative.

9. With the ARLES 2021 app (free and available for iOS and Android), save time at exhibition entrances by displaying your ticket at any time. After installing and opening the application, log in by entering the username and password you created via the online box office, then find your tickets under “My tickets.”

10. The days you’ve selected for your visit can be modified up until the day of your arrival. Go to our online box office or the Arles 2021 app, in the section entitled “Choose the dates of your visit” enter the barcode found on your ticket in the provided field, then click OK.

Your preselected dates will be shown, and you can modify or add dates if you wish.

Buy and display your tickets
on the ARLES 2021 app

1. Download the free application ARLES 2021 from the App Store (iOS) or Play Store (Android).

2. If you’ve already set up an account on the Rencontres d’Arles’ site, input your login details. If not, click on “Create an account” or “Continue without log-in.”

3. Click on “My tickets” on the home page, or at any time via the tab with the same name in the menu.

4. Select the ticket you’d like. Reduced-rate passes must be picked up at the box office (or at the entrances of the exhibition sites Croisière and Mécanique Générale), upon presentation of substantiating documents dated to less than three months. Full price passes will be immediately available via the tab “My tickets” in the application.

5. Select the desired quantity and add your items to the shopping cart.


6. If you don't wish to buy other items, click on “View my shopping cart.”

7. Select the dates for your visit. If you are purchasing a 4-Day Pass, you must select at least two dates. If you’re purchasing a Day Pass, you must select the date. The days you’ve selected for your visit can be modified up until the day of your arrival via our site and the application Arles2021.

Click on “complete my order.”

8. Accept the General Terms and Conditions of Sale by checking the relevant box then click on “Confirm my order.” 


9. Continue to online payment.

10. You should now be able to find and display your e-tickets directly through the application via the section “My tickets,” accessible from the menu and the home page, as well as the icon “Tickets.”

11. The dates you select during ticket purchase can be modified up until the day of your visit. Go to our ticketing site or the application Arles 2021, in the section “Select the dates of your visit,” enter the barcode from your ticket into the provided field, then click OK.

Your preselected dates will be shown, and you can modify or add dates if you wish.
If you encounter any problems, don’t hesitate to go to a festival box office in order to claim a copy of your ticket. All you need to do is show proof of payment to a sales representative.

Free wifi

FESTIVAL OFFICE — COUR FANTON

Network : Rencontres_Public
Password : Arles2021